CRM Mitchell1, Author at Town and Country Tire & Auto

2016 Toyota Camry
Mileage
167,527
Service Date
9/11/2021
Services Performed
MOUNT AND BALANCE NEW TIRE 4 @ $16.50 EACH
Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check caster and camber angles and adjust as required. Check and set toe-in as required. Center steering wheel.
DAN K. gave our service a 5 star review on 10/1/2021
2014 Chrysler Town & Country
Mileage
113,662
Service Date
8/16/2021
Services Performed
TIRE ROTATION NO CHARGE
NEEDS TRANSMISSION FLEX PLATE $985.00 INSTALLED HAS CHECK ENGINE LIGHT ON – VERIFY PROBLEM THERMOSTAT INSTALLED $140.00 OIL CHANGE NEEDED
REPLACE TRANSMISSION FLEX PLATE
REBECCA M. gave our service a 5 star review on 8/23/2021
2009 GMC Acadia
Mileage
148,603
Service Date
8/10/2021
Services Performed
VEHICLE COMPUTER DIAG. TEST
SPOKE WITH ADAM (888-335-6838 EXTENSION 2201) TOLD HIM THE DIAGNOSTIC WAS THAT THE TORQUE CONVERTER IS FAILING. HE SAID THAT THE COMPANY WILL NEED US TO GET A FLUID SAMPLE WITH METAL IN IT, IF NO METAL IN THE FLUID WE WILL HAVE TO PULL THE TRANSMISSION FOR INSPECTION. THEY DO NOT COVER TEARDOWN FOR AS PART OF A DIAGNOSTIC AND SAID IT IS UP TO OUR CUSTOMER TO RISK PULLING THE TRANSMISSION AND THEM NOT COVER THE EXPENSES. SPOKE WITH MR EBERHART AND HE APPROVED PULLING THE TRANSMISSION AND HE APPROVED TEARDOWN NEED TO PULL TRANSMISSION AND THEN CALL THE COMPANY BACK TO DETERMINE IF ITS COVERED OR NOT.
REPLACE TORQUE CONVERTER
Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check caster and camber angles and adjust as required. Check and set toe-in as required. Center steering wheel.
MIKE E. gave our service a 5 star review on 8/11/2021
2014 Chevrolet Impala
Mileage
94,614
Service Date
8/7/2021
Services Performed
CUSTOMER REQUESTS COOLING SYSTEM FLUSH. SAYS DRIVE AND SHINE RECOMMENDED IT THE PAST 2 TIMES SHE HAD AN OIL CHANGE
Inspect hoses and clamps. Pressure test cooling system. Flush engine, radiator, and heater core in both directions. Bring antifreeze to -35 degrees. PH balance coolant to between 9.8 to 10.5. Check thermostat and electric cooling fan operation.
JENNIFER H. gave our service a 5 star review on 8/7/2021
2008 Nissan Sentra
Mileage
115,150
Service Date
7/26/2021
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures.
NOTE – FRONT STABILIZER LINKS AND OUTER TIE RODS ARE FAILING. RECOMMEND REPLACING AS SOON AS POSIBLE
GEORGE G. gave our service a 5 star review on 7/29/2021
2009 Hyundai Santa Fe
Mileage
123,998
Service Date
7/22/2021
Services Performed
FOR THE NOISE WE FOUND FRONT STABILIZER LINKS NEED TO BE REPLACED AND THE FRONT STRUTS ARE LEAKING OIL. THE RIGHT FRONT ROTOR HAS A LOT OF RUST BUILT UP ON IT. LOOKS LIKE THE VEHICLE HAD CALIPERS REPLACED WITHIN A YEAR. ALSO HAS HAD ONE CONTROL ARM REPLACED. SERVICES RECOMMENDED AT 120K MILES – COOLANT FLUSH, POWER STEERING FLUSH, REPLACE ALL FILTERS. SERVICES RECOMMENDED IN THE NEXT 10K MILES – BRAKE FLUID FLUSH AND FUEL SYSTEM SERVICE. DIDNT SEE ANY OTHER CONCERNS AT THIS TIME.
DAVID A. gave our service a 5 star review on 7/22/2021
2008 Chevrolet Malibu
Mileage
157,875
Service Date
6/30/2021
Services Performed
CUSTOMER SAYS THE VEHICLE CUT OFF ON HER WHILE DRIVING. SOMEONE ELSE CHECKED IT OUT AND SAID THE CAMSHAFT "SHIFTED". SHE ALSO SAYS THAT SHE HAD AN OIL CHANGE FROM DRIVE AND SHINE AND THIS MORNING THERE WAS NO OIL ON THE DIPSTICK SO SHE ADDED A QUART. FOUND CODES FOR EXHAUST CAM PERFORMANCE, CATALYTIC CONVERTER AND 3 HYBRID BATTERY FAULT CODES. THE CAM SOLENOID HAS FAILED. NEED TO REPLACE AND THEN SEE IF THE CONVERTER IS BAD OR NOT. VEHICLE IS OVERFILLED WITH OIL WHEN SHE CAME IN. FOUND AN OIL LEAK FROM THE OIL PAN. LOOKS LIKE SOMEONE TRIED TO PATCH THE OIL PAN WITH JB WELD AND OIL IS SEEPING THROUGH IT. RECOMMEND REPLACING THE OIL PAN.
REPLACE EXHAUST CAMSHAFT SOLENOID
NOTE – CATALYTIC CONVERTER SEEMS TO BE FINE AFTER THE REPAIR. THE CEL CAME BACK ON DUE TO THE HYBRID BATTERY CODES. HYBRID BATTERY AND TEMP SENSOR WILL NEED TO BE REPLACED
HEAVEN O. gave our service a 5 star review on 7/3/2021
2006 Chevrolet HHR
Mileage
147,295
Service Date
7/2/2021
Services Performed
CHECK CHARGING SYSTEM AND ADVISE
REMOVE AND REPLACE ALTERNATOR
JEAN P. gave our service a 5 star review on 7/2/2021
2012 Ford Escape
Mileage
92,541
Service Date
6/12/2021
Services Performed
FOUND AC SYSTEM TO BE LOW ON CHARGE. NEED TO CHARGE WITH DYE TO DETERMINE IF THERE AR ANY LEAKS AND IF THE SYSTEM IS FUNCTIONING PROPERLY
Service air conditioner. Check condition of all belts and lines. Evacuate and recharge with reclaimed R-134. Test system performance.
NOTE – LEAKING FROM AC CONDENSER. NEED TO REPLACE CONDENSER AND DRIER
BRADLEY C. gave our service a 5 star review on 6/15/2021
2019 Dodge Journey
Mileage
26,448
Service Date
6/12/2021
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures.
RHONDA M. gave our service a 5 star review on 6/16/2021

CRM Mitchell1

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