2009 GMC Acadia
Mileage
148,603
Service Date
8/10/2021
Services Performed
- VEHICLE COMPUTER DIAG. TEST
- SPOKE WITH ADAM (888-335-6838 EXTENSION 2201) TOLD HIM THE DIAGNOSTIC WAS THAT THE TORQUE CONVERTER IS FAILING. HE SAID THAT THE COMPANY WILL NEED US TO GET A FLUID SAMPLE WITH METAL IN IT, IF NO METAL IN THE FLUID WE WILL HAVE TO PULL THE TRANSMISSION FOR INSPECTION. THEY DO NOT COVER TEARDOWN FOR AS PART OF A DIAGNOSTIC AND SAID IT IS UP TO OUR CUSTOMER TO RISK PULLING THE TRANSMISSION AND THEM NOT COVER THE EXPENSES. SPOKE WITH MR EBERHART AND HE APPROVED PULLING THE TRANSMISSION AND HE APPROVED TEARDOWN NEED TO PULL TRANSMISSION AND THEN CALL THE COMPANY BACK TO DETERMINE IF ITS COVERED OR NOT.
- REPLACE TORQUE CONVERTER
- Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check caster and camber angles and adjust as required. Check and set toe-in as required. Center steering wheel.
MIKE E. gave our service a 5 star review on 8/11/2021
